Best Professional Employer Organizations (PEOs) of 2024

Lani Le

6 min read

Published: Jun 25, 2024

Revised on: Jun 25, 2024

In 2024, the landscape of Professional Employer Organizations (PEOs) continues to evolve, offering essential HR solutions that streamline operations for businesses of all sizes. These organizations play a crucial role in managing complex HR tasks such as payroll processing, benefits administration, tax compliance, and regulatory adherence. By outsourcing these functions to PEOs, businesses can concentrate on their core competencies and strategic growth initiatives.

This review article identifies ten standout PEO platforms based on their performance, features, and client satisfaction. Each platform is assessed for its unique offerings, strengths, and areas where improvements could enhance service delivery and client satisfaction.

What Are the Benefits of Using a Professional Employer Organization (PEO)?

Utilizing a Professional Employer Organization (PEO) allows businesses to efficiently manage their human resources (HR) functions, ensure compliance with labor laws, provide access to better benefits, and improve overall employee satisfaction, all while reducing administrative burdens and costs. This strategic partnership enables businesses to focus on their core activities and achieve their growth objectives more effectively.

Here are the detailed benefits:

Efficient HR Management

• Streamlined Processes: PEOs handle routine HR tasks such as payroll processing, benefits administration, and employee record management. This allows businesses to focus more on core activities and strategic initiatives.
• Advanced Technology: PEOs often use advanced HR software and technology platforms, providing businesses with access to sophisticated tools that they might not be able to afford independently.

Reduction in Administrative Burden

• Outsourcing Non-Core Tasks: By outsourcing HR tasks to a PEO, businesses can reduce the time and resources spent on administrative work. This includes managing employee benefits, handling payroll, and maintaining compliance records.
• Simplified Reporting: PEOs provide consolidated reports and statements, reducing the complexity of managing multiple HR functions and vendors.

Compliance with Labor Laws

• Expert Guidance: PEOs employ HR professionals who are knowledgeable about federal, state, and local labor laws. They ensure that businesses remain compliant with regulations, reducing the risk of fines and legal issues.
• Regulatory Updates: PEOs keep track of changes in labor laws and regulations, ensuring that their clients are always up-to-date with the latest requirements.

Access to Better Benefits

• Competitive Benefits Packages: PEOs can leverage their buying power to negotiate better rates and options for health insurance, retirement plans, and other employee benefits. This makes it possible for smaller businesses to offer benefits comparable to those of larger corporations.
• Comprehensive Benefits Administration: PEOs manage all aspects of employee benefits, from enrollment to claims processing, simplifying the process for employers and employees.

Improved Employee Satisfaction

• Enhanced Support: Employees have access to dedicated HR support for their queries and issues, which can lead to higher satisfaction and morale.
• Consistent HR Policies: PEOs help implement standardized HR policies and procedures, leading to a more consistent and fair workplace environment.
• Career Development: Some PEOs offer training and development programs, which can help employees enhance their skills and advance their careers, contributing to overall job satisfaction.

Cost Savings

• Economies of Scale: By pooling together multiple businesses, PEOs can offer services at a lower cost than if a business were to manage these functions independently.
• Reduced Risk of Penalties: Ensuring compliance with labor laws and regulations can prevent costly fines and penalties associated with non-compliance.

Focus on Core Business Activities

• Strategic Advantage: With the administrative and compliance burdens lifted, business leaders can focus on strategic planning, growth initiatives, and enhancing their competitive edge in the market.

How Do I Choose the Right PEO for My Business?

When choosing the right Professional Employer Organization (PEO) for your business, it's important to conduct a thorough evaluation to ensure it aligns with your company's needs and goals. 

Here are detailed factors to consider:

Range of Services Offered

• HR Services: Look for PEOs that provide comprehensive HR services including payroll processing, benefits administration, compliance assistance, and employee onboarding.
• Benefits Packages: Evaluate the quality and variety of benefits such as health insurance, retirement plans, and other employee perks. Ensure they align with what your employees need and expect.
• Risk Management: Consider PEOs that offer workplace safety programs, workers' compensation insurance, and assistance with OSHA compliance.
• Recruitment and Training: Some PEOs offer services to help with recruiting top talent and providing ongoing training and development programs for employees.

Industry-Specific Expertise

• Regulatory Knowledge: Ensure the PEO has experience and knowledge of the specific regulations and compliance requirements of your industry.
• Tailored Solutions: A PEO with industry-specific expertise can offer customized solutions and advice that are relevant and effective for your business.

Pricing

• Transparent Pricing Models: Look for PEOs that provide clear and detailed pricing structures. Understand whether they charge a flat fee or a percentage of your payroll.
• Value for Money: Compare the cost against the range and quality of services offered. Sometimes paying a bit more can provide greater value if the PEO offers superior services and support.

Customer Support

• Accessibility: Assess the availability and responsiveness of their customer support. It's important to have reliable support when issues arise.
• Account Management: Consider if they provide a dedicated account manager who understands your business and can provide personalized assistance.
• Client Reviews: Look at testimonials and reviews from other clients to gauge their satisfaction with the PEO’s customer service.

Scalability

• Growth Compatibility: Choose a PEO that can scale its services as your business grows. They should be able to handle an increasing number of employees and more complex HR needs.
• Flexibility: Evaluate whether the PEO can adjust their services to accommodate seasonal changes, new business ventures, or market expansions.

Additional Considerations

• Technology: Assess the technology platform the PEO uses for managing HR tasks. A user-friendly and robust platform can streamline processes and provide better insights into your workforce.
• Reputation and Stability: Research the PEO’s history, reputation, and financial stability. A well-established and financially stable PEO is likely to provide more reliable services.
• Employee Experience: Consider how the PEO’s services will impact your employees. The right PEO should enhance the overall employee experience by providing better benefits, clear communication, and efficient HR processes.

What Are the Costs Associated with Hiring a PEO?

The costs associated with hiring a PEO are multifaceted and depend on various factors, including the chosen pricing model, the range of services provided, the size and complexity of the business, and any additional fees. Despite these costs, many businesses find value in the comprehensive HR support, compliance assurance, and potential cost savings that PEOs offer. It’s essential to thoroughly evaluate and compare PEO proposals to understand the full scope of costs and benefits for your specific business needs.

Here's a detailed breakdown of the costs associated with hiring a PEO:

Pricing Models

PEOs generally use one of three primary pricing models:

• Flat Fee: A fixed amount charged per employee per month. This model provides predictability in budgeting, as the costs remain constant regardless of payroll fluctuations.
• Per-Employee Fee: A set fee charged for each employee, often billed monthly. This fee can vary based on the level of services required and the number of employees.
• Percentage of Payroll: A fee based on a percentage of the total payroll. This model aligns the PEO's costs with your payroll expenses, which can be beneficial for smaller businesses or those with variable payroll amounts.

Service Packages

The range of services included in the PEO agreement significantly impacts the overall cost. Common services include:

• Payroll Processing: Handling payroll calculations, tax withholdings, direct deposits, and compliance with payroll regulations.
• Employee Benefits Administration: Managing health insurance, retirement plans, and other employee benefits, which can vary in cost based on the complexity and range of benefits offered.
• Human Resources Support: Providing HR services such as recruiting, onboarding, performance management, and compliance with labor laws.
• Risk Management: Offering services related to workplace safety, workers' compensation insurance, and liability coverage.
• Regulatory Compliance: Ensuring the business adheres to federal, state, and local employment laws, which can include additional costs for legal support and compliance audits.

Business Size and Complexity

The size of your business and the complexity of its operations can influence PEO costs. Factors include:

• Number of Employees: More employees typically result in higher total costs, though per-employee rates might decrease with scale.
• Industry Type: Certain industries with higher risk or regulatory requirements may incur higher fees due to the additional support needed.
• Geographic Location: The cost of living and wage levels in different regions can affect the cost of services, especially those related to payroll and benefits administration.

Additional Fees

Beyond the primary pricing models, there may be other fees to consider:

• Implementation Fees: Initial setup fees for transitioning HR functions to the PEO, including data migration and system integration.
• Service Upgrades: Additional fees for enhanced or premium services beyond the basic package, such as advanced HR technology or customized training programs.
• Administrative Fees: Miscellaneous administrative costs that can arise, such as charges for producing custom reports or handling special compliance issues.

Potential Cost Savings

While there are costs associated with hiring a PEO, businesses often experience savings that offset these expenses, such as:

• Reduced Administrative Burden: Streamlined HR processes can free up internal resources, allowing the business to focus on core activities.
• Economies of Scale: PEOs can leverage their purchasing power to provide more competitive rates on employee benefits and workers' compensation insurance.
• Compliance and Risk Management: By ensuring compliance with employment laws and managing risks effectively, PEOs can help avoid costly fines and legal disputes.

Can a PEO Help with International Payroll and Compliance?

Partnering with a Professional Employer Organization (PEO) can be immensely beneficial for managing international payroll and ensuring compliance across different countries. 

Here’s an expanded explanation:

• Expertise in International Payroll: PEOs that specialize in international operations have extensive knowledge and systems in place to handle payroll complexities across various countries. They understand local tax regulations, currency exchange, and payment processes, which can be daunting for businesses entering new international markets.
• Efficiency and Accuracy: Managing international payroll requires meticulous attention to detail to ensure accurate and timely payments to employees. PEOs utilize advanced payroll software and have dedicated teams that can navigate local laws and regulations to process payroll efficiently. This reduces the administrative burden on businesses and minimizes the risk of errors.
• Compliance with Local Regulations: Each country has its own labor laws, tax requirements, and compliance regulations. PEOs stay updated with these regulations and ensure that payroll processes adhere to local laws. This helps businesses avoid penalties and legal issues related to non-compliance.
• Cost-Effectiveness: Setting up and maintaining in-house international payroll capabilities can be costly and resource-intensive. By outsourcing these functions to a PEO, businesses can benefit from economies of scale and access to specialized expertise without investing in additional infrastructure and staff.
• Risk Management: International payroll involves inherent risks such as currency fluctuations, regulatory changes, and data security concerns. PEOs have risk management strategies in place to mitigate these risks, ensuring continuity and security in payroll operations.
• Support for Global Workforce: As businesses expand globally, managing payroll for employees in multiple countries becomes increasingly complex. PEOs offer comprehensive solutions that cover payroll administration, benefits management, and HR compliance, providing a seamless experience for employers and employees.

Top 10 PEO Platforms

Choosing the right Professional Employer Organization (PEO) platform can significantly streamline your HR processes, from payroll and benefits administration to compliance and risk management. With a multitude of options available, it’s essential to find a platform that aligns with your company’s specific needs. Here is a list of the top 10 PEO platforms to help you make an informed decision:

1

Papaya Global

Pricing

$15.00 per user/month

• No Seat Minimum

Rating 4.0 (78)

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Papaya Global offers a comprehensive global workforce management solution, specializing in payroll and compliance for multinational companies. It simplifies the complexity of managing a global workforce with a single, unified platform.

Papaya Global Features:

• Global Payroll Management: Ensures accurate and timely payroll processing in over 140 countries, with support for local tax and compliance regulations.
• Automated Compliance: Keeps businesses compliant with local labor laws and regulations, reducing the risk of penalties and fines.
• Advanced Analytics and Reporting: Provides detailed insights into workforce costs and performance, helping businesses make informed decisions.

Pros

1. Papaya Global has designated payroll experts who resolve issues quickly and professionally, ensuring efficient payroll management.
2. The onboarding process for new hires is user-friendly and quick, saving time for both HR teams and new employees.
3. The customer success managers and support team are proactive, responsive, and professional, providing excellent service.
4. Papaya Global centralizes payroll management for multiple countries on a single platform, streamlining processes and saving time.
5. The platform is intuitive, easy to use, and well-organized, making it accessible for users to manage payroll and other HR functions effectively.

Cons

1. Some users find the invoices lacking in detail, making it difficult to link specific items to employees or understand the charges fully.
2. Updating employee data in mass can be cumbersome and requires requesting a specific file, which could be streamlined.
3. The information provided when opening a new site could be improved to help customers better understand the implications and processes involved.
4. Papaya Global's services can be more expensive compared to competitors.
5. Some users have experienced communication challenges and delays in resolving invoice disputes.

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2

Deel

Pricing

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Rating 4.7 (3,424)

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Deel specializes in simplifying the process of hiring and managing remote teams globally. As a market leader in PEO services for remote teams, Deel PEO facilitates seamless compliance, payroll, and contract management for businesses expanding across the United States and beyond.

Deel Key Features:

• International Hiring and Compliance: Enables businesses to hire and manage employees and contractors in over 150 countries, ensuring compliance with local laws.
• Automated Payroll and Payments: Streamlines payroll processing and payments for global teams, with support for multiple currencies and payment methods.
• Customizable Contracts: Offers customizable contract templates and tools for managing employee agreements, reducing administrative burden.

Pros

1. Easy to use platform with an intuitive interface. Many reviews mentioned how user-friendly Deel's platform is.
2. Good customer support. Numerous reviews praised Deel's customer service for being responsive, knowledgeable, and helpful.
3. Flexible payout options. Reviews liked the variety of payout methods offered by Deel, from bank transfers to PayPal and crypto.
4. Simplifies international hiring and payments. Deel makes it easy to hire and pay contractors globally by handling compliance and paperwork.
5. Offers features like advances. The ability to get advance payments on earnings was called out as a useful feature.

Cons

1. Expensive, high fees. The most common complaint was that Deel's fees were too high, especially for larger teams.
2. Issues with transfers and payments. Some reviews cited problems with transfers getting lost or delayed.
3. Limited customization and flexibility. Deel provides standardized contracts and processes which some found inflexible.
4. Buggy interface and tech issues. Bugs and glitches with the platform were called out as annoyances.
5. Lack of local knowledge and expertise. Reviews mentioned Deel lacking expertise on local laws and regulations in some countries.

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3

Rippling

Pricing

$8.00 per user/month

• No Seat Minimum

Rating 4.7 (8020)

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Rippling is an all-in-one HR platform that integrates employee management with IT, providing a seamless experience for businesses. It automates HR tasks and offers comprehensive solutions for payroll, benefits, and compliance. Rippling PEO helps businesses offload HR, IT, and finance administrative tasks, handling benefits, payroll, and HR compliance to enable companies to focus on their core operations.

Rippling Key Features:

• Integrated Payroll and IT Management: Streamlines HR and IT processes by automating employee onboarding and offboarding, device management, and app provisioning.
• Customizable Workflow Automations: Allows businesses to create custom workflows for various HR processes, improving efficiency and reducing manual tasks.
• Global Workforce Management: Supports payroll and HR management for employees across multiple countries, ensuring compliance with local regulations.

Pros

1. Many users appreciate Rippling's intuitive and easy-to-navigate interface, which simplifies HR and payroll tasks.
2. It offers a wide range of features including payroll management, time tracking, benefits administration, and more, all integrated into one platform.
3. Rippling integrates well with other software systems like QuickBooks, which reduces manual data entry and streamlines accounting processes.
4. It's praised for its ability to handle global HR needs such as compliance and payroll across different countries, making it suitable for multinational companies.
5. Many users find customer support to be responsive and helpful.

Cons

1. The pricing is often cited as a downside, particularly for small businesses, as some features and add-ons can be expensive.
2. Several users mentioned difficulties during the implementation process, including overpromising features and delays in functionality.
3. Additional features such as advanced reporting and automation come at an extra cost.
4. There are complaints about inconsistent support quality and delays in issue resolution during critical times.
5. Despite its user-friendly interface, there's still a learning curve for fully utilizing all features effectively, especially for complex organizational needs.

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4

Paychex

Pricing

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• No Seat Minimum

Rating 3.8 (4014)

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Paychex is a PEO offering HR solutions, including payroll, benefits, and compliance services tailored to meet the needs of businesses across various industries and sizes. A PEO like Paychex serves as an integrated HR partner, streamlining essential functions such as payroll processing, benefits administration, and regulatory compliance.

Paychex Key Features:

• Comprehensive Payroll Services: Offers robust payroll processing, tax filing, and reporting services, ensuring accuracy and compliance.
• HR and Benefits Administration: Manages employee benefits, including health insurance, retirement plans, and other perks, simplifying the administration process.
• Employee Self-Service Portal: Provides employees with access to their payroll information, benefits, and other HR resources through an intuitive online portal.

Pros

1. Paychex Flex is considered affordable for small businesses, offering a cost-effective solution for payroll and HR management.
2. The platform includes a wide range of features like payroll processing, tax filing, 401K management, and insurance integration.
3. The system is easy to navigate, making it straightforward for users to access important information like paystubs, tax forms, and benefits without needing to contact HR.
4. Paychex Flex offers customizable features and integrates well with other systems, enhancing productivity and making it easier to manage employee data.
5. The platform provides robust reporting tools, allowing for easy generation and access to automated reports, which helps in making informed business decisions.

Cons

1. Many users report issues with customer support, including unresponsiveness, long wait times, and frequent changes in account managers.
2. Users have experienced slow performance and technical glitches, particularly with outdated modules that are not fully integrated into the Flex system.
3. The pricing discounts expire after a year and need to be renewed, leading to unexpected cost increases.
4. There are frequent complaints about poor communication, with emails going unanswered and a lack of proactive follow-up from the support team.
5. The platform may not be compatible with certain other products or systems used by businesses.

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5

Justworks

Pricing

Contact sales for pricing

• Seat Minimum: 8.00 Users

Rating 4.5 (1404)

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Justworks is a PEO specializing in simplifying payroll, benefits administration, and compliance tasks for businesses of all sizes. With an intuitive platform and robust HR support, Justworks offers small businesses a streamlined solution to manage payroll, HR functions, and regulatory compliance efficiently. Users benefit from the seamless integration of employee benefits, automated payroll services, and essential HR tools, all accessible through a user-friendly online interface.

Justworks Key Features:

• Simplified Payroll and Tax Filing: Automates payroll processing and tax filing, ensuring accuracy and compliance.
• Benefits Administration: Manages employee benefits, including health insurance, retirement plans, and commuter benefits, making it easy for businesses to offer competitive packages.
• 24/7 Support: Provides round-the-clock support for HR and compliance issues, helping businesses navigate complex regulations.

Pros

1. Users consistently praise the intuitive and easy-to-navigate interface, making it simple to manage payroll, benefits, and HR tasks.
2. The customer support team is highlighted as friendly, quick to respond, and effective in resolving issues, contributing to a positive user experience.
3. Justworks allows companies to implement their own policies (such as PTO) and offers a wide range of health insurance plans and benefits.
4. The platform consolidates various HR functions (payroll, benefits, employee data) into one place, streamlining administrative tasks for businesses.
5. During the pandemic, Justworks was notably helpful in managing payroll retention credits, showcasing its adaptability and support in times of crisis.

Cons

1. Several users reported problems with the mobile app, including unresponsiveness and difficulty clocking in and out.
2. Some users find the payroll deadlines challenging, especially around holiday weekends. 
3. The PTO system is sometimes reported as hard to use and inaccurate.
4. The system's handling of taxes for commission-based employees and tax-free bonuses has caused confusion and issues, leading to incorrect withholdings.
5. Users have noted that different amounts being deducted from paychecks for benefits like HSA can be inconvenient and require additional personal accounting to manage monthly finances accurately.

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6

Oyster

Pricing

$29.00 per user/month

• Free trial available
• No Seat Minimum

Rating 4.3 (461)

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Oyster focuses on providing a remote employment platform that helps companies hire, pay, and take care of their remote employees globally. It ensures compliance with local labor laws and simplifies the hiring process.

Oyster HR Key Features:

• Global Hiring and Onboarding: Facilitates the hiring and onboarding process for remote employees in over 180 countries, ensuring compliance with local regulations.
• Localized Benefits Management: Offers tailored benefits packages for employees based on their location, improving employee satisfaction and retention.
• Automated Payroll and Compliance: Manages payroll and compliance requirements for global teams, reducing administrative overhead.

Pros

1. The Oyster team is supportive and responsive, providing guidance during the hiring process and engaging professionally with both clients and candidates.
2. Users appreciate the platform's user-friendly interface, making tasks like onboarding and payroll management smooth and efficient.
3. The platform offers clear invoicing and provides transparency regarding employment costs, ensuring no hidden fees or surprises.
4. Businesses can expand globally without the need for establishing legal entities, offering a turnkey solution for hiring in different countries.
5. Oyster provides professionally crafted contracts and documentation, including trilateral IP agreements, adding sophistication to HR processes.

Cons

1. Users have experienced delays in receiving responses to queries, particularly regarding payroll and invoicing.
2. Some users express dissatisfaction with the lack of immediate access to support through means other than email.
3. The upfront deposit requirement of a month's salary and fee can pose a challenge for businesses, impacting cash flow, particularly for those in a growth phase.
4. Users have reported occasional inconsistencies in payroll processing and communication with customer support.
5. While Oyster is praised for its integration efforts, such as with Expensify, some users have encountered challenges with incomplete integrations or manual processes, impacting efficiency and time management.

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7

Worksuite

Pricing

Contact sales for pricing

• Free trial available

Rating 4.2 (200)

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Worksuite is a PEO specializing in managing freelance and contractor workforces. It provides essential tools for hiring, managing, and paying contractors while ensuring compliance with local regulations. Designed to streamline freelancer management, Worksuite offers an integrated smart rolodex to highlight top talent, automates onboarding processes, and centralizes data for contingent workers.

Worksuite Key Features:

• Contractor Management: Simplifies the process of hiring, onboarding, and managing contractors, with tools for contract creation and compliance.
• Automated Payments: Streamlines payments to contractors in multiple currencies, reducing administrative workload and ensuring timely payments.
• Compliance and Reporting: Ensures compliance with local labor laws and provides detailed reporting on contractor activities and expenses.

Pros

1. Provides a visual and efficient way to connect hiring managers with talent discovery people, making it easy to manage the hiring process.
2. The platform allows users to manage and visualize information for both regular and temporary hires from a single platform, enhancing overall information management.
3. Contractors are linked to their tasks and payment records, facilitating easy tracking and cross-referencing of tasks with payment history.
4. Helps in awarding projects, facilitating communication about projects, paying the team, and managing employees, providing an all-in-one solution for project management.
5. Users appreciate the user-friendly interface and the ease of navigating payment-related functions, making it convenient for users to curate and manage payments.

Cons

1. It takes some time to set up, and users have mentioned that achieving an efficient process requires a considerable amount of personalization and team training.
2. Users have reported that the platform sometimes adds extra unnecessary steps, such as creating multiple elements (projects, job positions, job requests), which can be perceived as cumbersome and time-consuming.
3. Some users experience longer loading times for pages, and occasional confusion during onboarding for contractors, which may impact overall user experience.
4. The development time for feature requests can be a downside, with users expressing dissatisfaction with the time it takes for new features to be implemented.
5. Lacks certain features that could be useful, such as project templates, email/message templates, and other minor features, potentially limiting its functionality for some users.

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8

ADP TotalSource

Pricing

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Rating 3.7 (14437)

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ADP TotalSource is a PEO, providing comprehensive HR solutions aimed at optimizing business operations across the United States. Renowned for its advanced technology and industry knowledge, ADP TotalSource tackles intricate HR challenges, empowering businesses to concentrate on their primary goals. With an array of services encompassing benefits administration, payroll management, hiring assistance, and compliance support nationwide, ADP TotalSource offers intuitive technology, facilitating smooth scalability for businesses at every stage of growth.

ADP TotalSource Key Features:

• End-to-End HR Solutions: Offers a full suite of HR services, including payroll, benefits administration, and compliance management.
• Advanced Technology Platform: Utilizes a state-of-the-art platform to streamline HR processes and provide real-time analytics and insights.
• Expert HR Support: Provides access to experienced HR professionals who offer guidance and support on complex HR issues.

Pros

1. ADP provides a seamless integration of payroll, benefits, and HR functions, allowing small businesses to manage all aspects of employee administration from one platform.
2. Users frequently mention the high quality of customer service, including dedicated account managers who are knowledgeable about their specific needs.
3. The system simplifies payroll processing, making it easy and efficient, which is particularly beneficial for small businesses.
4. ADP offers affordable health insurance plans for employees, which can be a significant advantage for small businesses looking to provide competitive benefits.
5. ADP helps businesses stay compliant with ever-changing laws and regulations, reducing the administrative burden and risk of non-compliance.

Cons

1. Users often find it difficult to locate and customize reports, which can be a significant drawback for businesses needing specific data for decision-making.
2. The service tends to be more expensive than some competitors, which might be a consideration for small businesses with tighter budgets.
3. The platform can be tricky to navigate, requiring many clicks to find specific information, which can be time-consuming for users.
4. There are instances of slow response times from customer support, which can be frustrating when dealing with urgent issues.
5. Some users experience difficulties with seamless integration, particularly with features like 401k and workers' comp integration into the General Ledger, requiring manual interventions.

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9

TriNet

Pricing

Contact sales for pricing

Rating 3.7 (2711)

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TriNet is a PEO renowned for its extensive array of HR services, ideal for small and medium-sized businesses across diverse industries. By partnering with TriNet, businesses can streamline payroll, manage benefits effectively, and mitigate risks associated with HR compliance. This comprehensive suite of solutions allows companies to focus more on their core operations while entrusting complex HR tasks to TriNet’s expertise.

TriNet Key Features:

• Industry-Specific Solutions: Provides tailored HR solutions for different industries, including technology, healthcare, and retail.
• Comprehensive Benefits Offerings: Offers a wide range of employee benefits, including health insurance, retirement plans, and wellness programs.
• Risk Management and Compliance: Helps businesses manage risk and compliance with expert guidance and support.

Pros

1. TriNet is praised for its easy-to-use interface, which simplifies the process for employees and administrators. It provides a smooth user experience, making it accessible even for those without extensive technical knowledge.
2. TriNet offers a wide range of HR services, including payroll support, policy management, time off management, onboarding, and compliance with multi-state regulations.
3. Users frequently commend TriNet's customer service. They highlight the responsiveness and helpfulness of the support team, available through multiple channels like phone, email, and chat.
4. TriNet provides numerous training and development sessions covering various HR topics. This helps users stay updated with current HR trends and policy amendments.
5. TriNet automates many HR processes, such as tracking PTO, setting up holidays, and processing payroll. This reduces the administrative burden and increases efficiency, allowing HR teams to focus on more strategic tasks.

Cons

1. One common complaint is the requirement for significant advance notice to make changes to employee profiles before payroll processing.
2. Users have noted that TriNet's Performance Development section lacks the necessary tools to implement performance management effectively.
3. Some users have experienced delays in resolving support tickets, with issues sometimes taking longer than expected to be addressed.
4. The platform, while generally user-friendly, is described by some as dated and lacking in seamless integration with other systems.
5. Users have reported being surprised by additional fees, such as technology assessment fees, without prior warning.

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10

Infiniti HR

Pricing

Contact sales for pricing

Rating 4.2

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Infiniti HR’s PEO services offer a comprehensive suite designed to elevate businesses across diverse industries. Specializing in HR solutions encompassing payroll, benefits, and risk management, Infiniti HR distinguishes itself through personalized service tailored to meet each client's unique needs.

Infiniti HR Key Features:

• Customizable HR Solutions: Tailors HR services to the specific needs of each business, offering flexibility and scalability.
• Comprehensive Payroll and Benefits Administration: Manages payroll and benefits administration, ensuring compliance and accuracy.
• Dedicated Support Team: Provides personalized support with a dedicated team of HR professionals, ensuring businesses receive the guidance and assistance they need.

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Conclusion

Choosing the right PEO can significantly impact your business's efficiency and compliance. Each of the PEOs reviewed here offers unique features and strengths, catering to different business needs and sizes. Rippling, Papaya Global, and ADP Totalsource stand out for their comprehensive solutions and scalability, while Deel and Oyster HR are excellent choices for companies with international operations. Assessing your specific requirements and comparing the features of these top PEOs will help you make an informed decision that best suits your business.