Top Performance Management Tools for Workplace Success in 2024
9 min read
Published: Feb 9, 2024
Revised on: Mar 1, 2024
- ClearCompany
- Easy to use and user-friendly interface
- Good customer support/service
- Helps manage and track candidates through hiring process
- Integrates well with other systems (e.g. payroll, job boards)
- Useful features like interview scheduling, offer letters, reporting
- Assembly
- Easy to use and intuitive interface. Many reviews mentioned Assembly is simple, easy to navigate, and user-friendly.
- Good customer support. Reviews mentioned Assembly's support team is responsive in resolving issues.
- Rewards redemption process is smooth. Users liked the gift card and other reward options that can be redeemed with points.
- Integrates well with Slack and Microsoft Teams. The integration makes giving recognition quick and seamless.
- Good for employee recognition and engagement. Reviews highlighted Assembly's peer-to-peer recognition features that help boost employee morale.
- Leapsome
- Easy to use interface and intuitive design. Many reviews highlighted the user-friendly nature of Leapsome.
- Useful performance management features like goal setting, feedback, reviews. Reviews mentioned Leapsome helps track goals and get feedback.
- Improved transparency and alignment through OKRs and feedback. Reviews noted increased transparency across teams.
- Time savings compared to manual processes. Some reviews said it reduced time spent on administrative HR tasks.
- Engagement surveys and feedback help improve company culture. Reviews mentioned it helps reinforce company values.
- ChartHop
- Provides a centralized platform for organizations to visualize and understand their workforce.
- Offers a data-driven approach to human resources, allowing organizations to analyze and interpret data related to their workforce.
- Integrates with other tools and systems commonly used in businesses.
- It's designed to be scalable, making it suitable for both small businesses and large enterprises.
- Features such as employee profiles, team structures, and performance metrics can contribute to increased employee engagement.
- Motivosity
- Makes it easy and fun to recognize and reward peers and employees. Many reviews mentioned how Motivosity makes it simple to give thanks and praise to coworkers.
- Improves employee morale, culture, and engagement. Multiple reviews highlighted how Motivosity has enhanced company culture, boosted team morale, and improved employee engagement.
- Fosters connections between remote/hybrid teams. Reviews noted how Motivosity helps remote and dispersed teams stay connected.
- Provides visibility into what's happening across the company. Reviews liked being able to see praise and recognition across the organization.
- User-friendly interface. Many reviews complimented Motivosity's clean and easy-to-use interface.
By collecting and analyzing data, these tools assist managers in making decisions about promotions, compensations, and other HR-related processes.
Each performance management tool is different and can support businesses using various methods, strategies, and data. Choosing and using the right performance management system for your company is vital to boost overall productivity and achieve workplace success.
These systems help match employee goals with company targets, monitor the performance of individuals and teams, give ongoing feedback, provide coaching, and identify talented employees.
If you're in search of an employee performance management system, our guide highlights the top 10 options available today and explains why they are beneficial for your organization.How Do You Evaluate Employee Performance?
Although the process of evaluating an employee's performance differs based on company goals, the demands of the industry, and workflow, the typical performance measurement process usually encompasses these five key stages:
- Set measurable individual goals - Employees should know what objectives to reach every day, week, or work period. Even if every team member knows the organization’s objectives and expectations, measurable Objectives and Key Results (OKRs) can help break them down into smaller, more manageable tasks.
- Give frequent feedback - According to a 2022 Unleash survey, 63% of employees want more regular and in-the-moment feedback. Regular feedback offers current and relevant information, assisting employees in staying on track with their goals and making adjustments if their performance isn’t meeting expectations.
- Standardize appraisals - Implementing uniform performance evaluation forms can promote fairness and consistency in employee feedback. These forms might cover job performance, dependability, skills, proficiency, and details unique to the department or specific to your company’s industry.
- Use multi-directional feedback - A practical approach to understanding an employee’s contributions is gathering feedback from various sources, not just their direct supervisors or managers. For example, consider using self-assessments or implementing 360-degree surveys, which collect input from an employee’s coworkers, subordinates, superiors, contractors, and clients.
- Make plans to address issues - The last pillar of employee performance evaluation should include plans to address gaps, problems, or shortcomings as quickly as possible. Performance Improvement Plans (PIPs) are an effective method for ensuring all employees meet or surpass their job requirements, enhance team unity, and direct team members toward opportunities for promotion.
What Are the 5 Elements of Performance Management?
Effective workplace performance management involves five key steps: planning, monitoring, development, evaluation, and reward. When executed correctly, each of these steps complements the others, leading to boosted productivity.
- Planning - Your organization should establish clear and attainable objectives for each team member that align with your broader organizational goals. This includes outlining the roles and responsibilities of each team or individual and setting benchmarks for workplace performance. An example of a performance management framework to implement at this stage is SMART (Specific Measurable Achievable Relevant Timely) goals.
- Monitoring - Your organization needs to use appropriate tools and methods to monitor the progress and performance of each team member against the set goals. Common approaches for tracking performance include frequent check-ins, 180-degree and 360-degree evaluations, and ongoing assessments.
- Developing - While tracking employee progress over time is critical, providing them with opportunities to grow and expand their professional skills is equally important. Developing performance in the workplace typically involves training programs, coaching sessions, one-on-one assessments, mentoring, and distributing materials to encourage professional growth.
- Rating - Employees need a clear, unbiased, and easy-to-read performance assessment. Rating is an essential pillar of performance management because it involves a formal appraisal and feedback process. Well-designed rating processes should provide employees with clear information on where they stand in the company and the importance of their contributions. Modern rating processes incorporate self-assessments, helping the organization determine how team members gauge their performance and whether it differs from the organization’s assessments.
- Rewarding - A sign of a successful company is recognizing when employees do well and giving them appropriate rewards for their excellent performance. Today’s workplace reward systems are often included in employee recognition and reward platforms, which can be integrated with or a part of a performance management system. Rewards range from cash and promotions to gift cards, company trips, and company-branded merchandise.
What Is the Best Performance Management Process?
The best performance management process is dynamic, continuous, and aligned with the organization’s strategic goals. It should be a holistic approach that goes beyond just annual reviews, encompassing regular feedback, goal setting, and employee development.
A key element is setting clear, measurable goals linked to the company’s broader objectives. These goals should be realistic, challenging, and understandable to everyone involved. Regular feedback is another crucial aspect where managers and employees engage in open, two-way communication. This should include discussing areas for improvement and recognizing and celebrating achievements.
Continuous development is vital. Performance management is an opportunity for ongoing professional growth, with resources and support provided for training and skill enhancement. The process should be flexible enough to adapt to changing business needs and employee roles.
The criteria for evaluation and the methods used should be clear and applied consistently across the organization. This transparency helps build trust and ensures employees feel valued and fairly treated.
The Top 10 Best Performance Management Software Solutions
While many performance management solutions are available in today’s market, each offers different features, solutions to common organizational problems, and approaches to measuring and managing performance.
Here is our selection of the 10 best performance management products and what each can offer your company.
ClearCompany is a performance and talent management platform designed to fulfill the needs of organizations in numerous industries, from healthcare, engineering, and finance to nonprofit organizations and government entities. ClearCompany adopts an employee-first approach to performance management in the workplace. Its performance management features allow managers to maximize each employee’s capabilities and drive organization-wide success.
ClearCompany Key Performance Management Features:
- Business goal planner - The integrated goal-planning tools allow managers and supervisors to clearly define and display each team member’s objectives using easy-to-read progress graphs.
- Simplified review cycles - Managers can create, customize, implement, and modify review cycle workflows through ClearCompany’s intuitive interface. The platform also provides pre-built templates, which management staff can use or modify as needed.
- Comprehensive performance reviews - ClearCompany supports all industry-standard performance review formats and templates. Examples include annual and semi-annual top-down reviews, quarterly check-ins, 360 reviews, new hire reviews, and goal- or role-based reviews.
Pros
- Easy to use and user-friendly interface
- Good customer support/service
- Helps manage and track candidates through hiring process
- Integrates well with other systems (e.g. payroll, job boards)
- Useful features like interview scheduling, offer letters, reporting
Cons
- Slow response time for support at times
- Reporting functionality needs improvement
- Lack of customization options
- Issues with forms not working properly
- Implementation process can be bumpy
Assembly
Assembly is a platform designed to facilitate collaborative decision-making and engagement within organizations. It aims to streamline communication, foster transparency, and enhance participation among team members.
Its Key Performance Management (KPM) tool allows organizations to set, track, and measure key performance indicators (KPIs) and objectives in real-time. The KPM feature within Assembly empowers organizations to align their teams with strategic goals, enhance accountability, and optimize overall performance.
Assembly Key Performance Management Features:
- Goal Setting and Tracking - Assembly’s platform provides features that allow users to define specific objectives, key results, and milestones. Additionally, it enables real-time tracking of progress, providing insights into how well employees are meeting their goals.
- 360-Degree Feedback - With Assembly, you can easily collect and analyze feedback and foster a more well-rounded assessment of an individual's contributions and areas for improvement.
- Performance Reviews and Analytics - Users can generate customizable reports to evaluate key performance indicators, identify strengths and weaknesses, and make informed decisions about talent development and organizational strategy.
Pros
- Easy to use and intuitive interface. Many reviews mentioned Assembly is simple, easy to navigate, and user-friendly.
- Good customer support. Reviews mentioned Assembly's support team is responsive in resolving issues.
- Rewards redemption process is smooth. Users liked the gift card and other reward options that can be redeemed with points.
- Integrates well with Slack and Microsoft Teams. The integration makes giving recognition quick and seamless.
- Good for employee recognition and engagement. Reviews highlighted Assembly's peer-to-peer recognition features that help boost employee morale.
Cons
- Limitations in analytics and reporting features. Some reviews wanted more detailed analytics and user statistics.
- Creating flows and automations can be tricky. Reviews noted workflows and automations are sometimes hard to setup.
- Limited customization options for recognitions. Users wanted more ways to customize recognitions with images/GIFs.
- Lack of mobile apps earlier on. Reviews mentioned lack of mobile apps made it hard to use when not by a computer.
- Confusion due to branding changes. Reviews noted frequent name changes of the reward units was confusing initially.
Leapsome
Leapsome is an all-in-one performance management and talent enablement platform. The company and platform were established in 2016 with an overall objective: To redefine company performance management by making it more employee-focused and helping make work more fulfilling. Leapsome offers comprehensive features to help companies of all sizes organize, manage, and drive their talent to success.
Leapsome Key Performance Management Features:
- Flexible goal and OKR management - Leapsome enables companies to monitor goals across the organization with flexible objectives and procedures, ensuring that performance management remains as adaptable as the organization.
- Multiple review formats - Leapsome’s review builder offers templates for various standard performance review methods, including top-down, self-assessment, 360-degree, and agile systems. Additionally, managers can design their review templates to suit their organization’s unique requirements.
- Feedback management through integrations - Leapsome integrates with commonly used business communication tools like Slack for feedback sharing and one-on-one performance management.
Pros
- Easy to use interface and intuitive design. Many reviews highlighted the user-friendly nature of Leapsome.
- Useful performance management features like goal setting, feedback, reviews. Reviews mentioned Leapsome helps track goals and get feedback.
- Improved transparency and alignment through OKRs and feedback. Reviews noted increased transparency across teams.
- Time savings compared to manual processes. Some reviews said it reduced time spent on administrative HR tasks.
- Engagement surveys and feedback help improve company culture. Reviews mentioned it helps reinforce company values.
Cons
- Steep learning curve initially. Some reviews said it took time to learn how to use all the features.
- Confusing navigation/UI. A few reviews pointed out it can be hard to find certain features or navigate menus.
- Limited customization options. Some reviews wanted more ability to customize certain features.
- Integration limitations. A couple reviews mentioned limitations integrating with other tools.
- Features not utilized fully. A few reviews noted teams don't use all available features.
ChartHop
ChartHop is a people operations (people ops)-focused performance management platform. ChartHop’s approach to performance management centers around people data and modern human resources techniques.
ChartHop facilitates performance reviews for businesses and organizations by collecting and centralizing all relevant personnel data and analytics, from new hires to executives.
ChartHop Key Performance Management Features:
- People analytics engine - ChartHop’s unique analytics engine focuses on data and information regarding your entire organization’s workforce. It can process and interpret data, providing actionable, people-based insights for performance management.
- User-friendly dashboards - ChartHop does not use spreadsheets or difficult-to-read systems to display data. It helps simplify employee and manager performance reviews by ensuring all relevant data is easily accessible.
- Time-saving HR integrations - ChartHop can integrate with your organization’s existing HR tools for fast data synchronization and easier performance management. Examples include Carta, ADP, and Greenhouse.
Pros
- Provides a centralized platform for organizations to visualize and understand their workforce.
- Offers a data-driven approach to human resources, allowing organizations to analyze and interpret data related to their workforce.
- Integrates with other tools and systems commonly used in businesses.
- It's designed to be scalable, making it suitable for both small businesses and large enterprises.
- Features such as employee profiles, team structures, and performance metrics can contribute to increased employee engagement.
Cons
- Some users might find it challenging to get accustomed to ChartHop's interface and functionalities.
- Depending on the features needed, the cost of using ChartHop may be a concern, especially for smaller businesses with limited budgets.
- The effectiveness of ChartHop relies heavily on the accuracy and completeness of the data entered into the system. Inaccurate or outdated information can undermine the platform's utility.
- Storing sensitive employee information on a third-party platform raises privacy and security considerations.
- Limitations in customization options. Does not fully cater to the specific needs of every organization.
Motivosity is a rewards and recognition platform with a complete suite of additional features to help managers and supervisors assess employee performance efficiently. In addition to the platform’s core focus on peer-to-peer recognition, companies can use Motivosity to conduct surveys, set and track goals, collect ongoing feedback, and develop management talents.
Motivosity Key Performance Management Features:
- Peer-to-peer recognition as performance data - Motivosity’s primary feature enables a company’s employees to recognize and reward one another’s performance. Each act of recognition is a transparent data point that helps improve the visibility of each work contribution, fostering a supportive work culture.
- Integrated manager developer - Motivosity features dedicated tools to help managers see how efficient they are, where their leadership strengths and weaknesses lie, and how engaged their team is.
- Fully customizable survey system - You can gather insights, feedback, and performance information with Motivosity’s custom surveys. Survey features include anonymous answers, rewarded survey responses, and scaling to specific teams or departments.
Pros
- Makes it easy and fun to recognize and reward peers and employees. Many reviews mentioned how Motivosity makes it simple to give thanks and praise to coworkers.
- Improves employee morale, culture, and engagement. Multiple reviews highlighted how Motivosity has enhanced company culture, boosted team morale, and improved employee engagement.
- Fosters connections between remote/hybrid teams. Reviews noted how Motivosity helps remote and dispersed teams stay connected.
- Provides visibility into what's happening across the company. Reviews liked being able to see praise and recognition across the organization.
- User-friendly interface. Many reviews complimented Motivosity's clean and easy-to-use interface.
Cons
- Leaderboards can cause unwanted competition. Some reviews felt the leaderboards promoted competition instead of true recognition.
- Money rewards aren't always motivating. A few reviewers felt the money wasn't the real motivator - the recognition was more meaningful.
- Reporting and analytics could be better. Some reviews wanted more robust reporting capabilities.
- Mobile app lacks functionality. The mobile app was called out for missing key desktop features.
- Technical glitches. A couple reviews cited occasional technical issues with the software.
WorkTango is a versatile employee and performance management platform founded in 2015 in Toronto, Canada. While this Canadian-developed platform is primarily known for its employee recognition and rewards system, it also includes versatile performance management features.
WorkTango Key Performance Management Features:
- Individual goal planner - Every member of your organization can be assigned individual goals and objectives through the platform’s Goals and OKRs feature. It provides a detailed and transparent view of company-wide progress and performance, employee by employee.
- Data-driven talent review - WorkTango’s talent review system helps companies rate their employees’ performance, potential, and importance with an easy-to-read 9-box chart.
- Action planner for managers - WorkTango’s action planner is oriented towards managers. It includes a range of features promoting accountability, education, and skill development, allowing them to become better leaders and assess performance more efficiently.
Pros
- Easy to use and user-friendly interface. Many reviews mentioned how simple and intuitive the platform is.
- Ability to easily recognize and reward coworkers. Giving points and recognition is seamless.
- Fun way to boost employee morale. The gamification and rewards help motivate employees.
- Provides insight into employee engagement. The data and analytics provide valuable insights.
- Good variety of rewards to choose from. Many gift cards and merchandise options in the catalog.
Cons
- Point system not ideal. Reviews mentioned points being hard to earn or expiring too quickly.
- Rewards catalog limitations. Some wanted more options, lower point costs, or better rewards.
- Reporting and analytics could be better. Some found the data analysis functionality lacking.
- Issues with notifications. Reviews cited missing or too frequent notifications as problems.
- Navigation issues. Some found the site navigation confusing or unintuitive at times.
15Five
15Five is a performance management software solution focusing on continuous and actionable management methods. First released in 2011, 15Five began as a simpler manager-employee communication platform. Over time, it integrated features now standard for software in its sector, such as goal and OKR setting, employee feedback, and engagement surveys. Today, 15Five is known for its philosophy of measuring workplace performance and providing as many tools as possible to improve it.
15Five Key Performance Management Features:
- Readable outcomes dashboard - The Outcomes Dashboard is 15Five’s central point of communication. It provides easy-to-read company performance metrics, such as manager effectiveness, engagement scores, and percentage of top-performing employees. It also offers suggestions to improve performance, limit turnover, and boost employee engagement.
- Fast and detailed review cycles - Managers can use 15Five to set up review cycles in as little as 15 minutes. The Best-Self Review system integrates self-assessments and 360-degree feedback in a single review, ensuring managers collect comprehensive and meaningful feedback.
- In-house advisors - Companies using 15Five can contact the platform developer’s strategic and executive advisors to increase engagement. 15Five’s in-house coaches can help your organization’s managers become better and more engaging leaders.
Pros
- Improves communication between employees and managers through weekly check-ins. Allows for timely feedback and discussions.
- Easy to use interface and setup. Intuitive for both employees and managers.
- Provides visibility into team and individual goals and objectives. Allows tracking progress over time.
- Facilitates employee recognition through features like High Fives. Boosts morale.
- Centralizes performance management and reviews. Provides useful records and insights.
Cons
- Can feel repetitive answering the same questions every week. Questions get stale over time.
- Not all employees like documenting work and giving constant feedback. Can feel like micromanaging.
- Pricing can be high for large teams. Expensive for big organizations.
- Lack of advanced custom reporting and analytics features. More metrics would be useful.
- Mobile app capabilities are limited compared to desktop. Missing some features.
Lattice
Lattice is a performance-focused HR software solution with an extensive suite of management, engagement, and compensation tools. The platform launched in 2015 and has since become the HR and performance management platform of choice for over 5,000 organizations.
Lattice Key Performance Management Features:
- Comprehensive performance management tools - Lattice supports fully customizable review cycles, public and private recognition, social media-style continuous feedback, and one-on-one meetings.
- Instantly read employee feelings - The platform’s Updates feature encourages team members to self-report their feelings and work performance regularly, such as daily or weekly. Managers can view graphs to track team sentiments over time and visualize how teams and departments are doing.
- Integrated team communications - Lattice integrates with the most widely used business communication tools, including Slack, Outlook, MS Teams, Gmail, and Google Calendar.
Pros
- Easy to use interface and intuitive navigation. Many reviews mentioned that Lattice has a user-friendly interface that makes it simple to find features and navigate the platform.
- Effective performance management system. Reviews highlighted that Lattice streamlines the performance review process through customizable templates, continuous feedback features, and automated workflows.
- Robust goal setting and tracking features. Reviews noted the ability to easily set, track, and update goals at the individual, team, and company level as a major benefit.
- Integration with other tools like Slack. Reviews praised the integrations Lattice offers to platforms like Slack to enable easier sharing and communication.
- Useful reporting and analytics. Reviews mentioned the ability to pull reports and gain insights into performance metrics as a valuable capability.
Cons
- Steep learning curve for some features. Some reviews noted that certain advanced functionality like setting up OKRs can have a difficult learning curve.
- Mobile experience needs improvement. The mobile app experience was called out in reviews as an area for improvement.
- Dashboard/homepage not intuitive. The homepage and dashboard views were mentioned as sometimes being confusing to navigate and cluttered.
- Not enough customization in review templates. Some reviews wanted more ability to customize performance review templates.
- Data formatting issues in reporting. Reviews pointed out occasional formatting errors when pulling reports from the platform.
BambooHR
BambooHR is an established human resources platform with a comprehensive suite of features for HR and management personnel. BambooHR is trusted by over 30,000 companies and organizations across all industries. The BambooHR platform consists of four core elements: a payroll and benefits manager, hiring and onboarding tools, a data analytics and reporting system, and an employee performance platform. The employee performance platform is feature-packed and includes many customizable options to fit your organizational needs.
BambooHR Key Performance Management Features:
- Simple status reports - BambooHR lets management personnel create and track individual, team, and department goals through an intuitive interface. Reports provide a bird’s eye view of all progress tracking on a single screen, showing the most relevant data first.
- Fully customizable performance assessments - BambooHR supports self-assessments, top-down reviews, ongoing check-ins, 360 feedback collection, and other review formats. Assessments can be scheduled at custom intervals to keep your insights as up-to-date as needed.
- Accessible from all devices - BambooHR is a web-based desktop application and mobile app for Android and Apple iOS devices. Office-based managers and on-the-go supervisors have access to the same suite of features from either version of the app.
Pros
- User-friendly interface - Many reviews praise how intuitive and easy to navigate BambooHR is. Both employees and HR admins find it simple to use.
- Streamlined HR processes - Automates tasks like onboarding, document signing, PTO requests, etc. Saves HR teams time and effort.
- Excellent customer support - Numerous reviews highlight BambooHR's responsive and knowledgeable customer support as a major plus.
- Customizable - Can tailor BambooHR to fit organization's specific needs via custom fields, workflows, access levels, etc. Provides flexibility.
- Integrations - BambooHR integrates with other HR tools like payroll, applicant tracking, and performance management systems. Allows connecting workflows.
Cons
- Limited customization - Some reviews note inability to customize certain aspects like performance reviews. Can be an issue for unique needs.
- Complex configurations - Setting up advanced workflows and custom fields requires learning and experience. Can impact productivity.
- Missing features - Lacks some common HR features like scheduling, recognition programs, advanced analytics. Requires add-ons.
- Lack of personalization - Dedicated account manager promised during sales but not provided post-signing according to some reviews.
- Reporting limitations - Reporting functionality could be more robust and flexible as per some user reviews.
Engagedly
Engagedly is a performance appraisal and management platform primarily designed for the Human Resource leaders of an organization. Engagedly’s philosophy is to simplify how companies view performance management by integrating engagement and social features into the platform. Engagedly has adopted the latest technologies to maximize the effectiveness of its features, such as artificial intelligence (AI) and big data analytics. As a software-as-a-service (SaaS) solution, Engagedly’s pricing plans are per member per month, allowing it to scale seamlessly with the size of your enterprise.
Engagedly Key Performance Management Features:
- AI-powered performance management - Engagedly’s Marissa AI assistant is developed to improve performance reviews by helping managers understand 360 review feedback and performance reports. It quickly generates report summaries and analyzes team sentiments, offering immediate insights into performance management.
- Growth-first reviews - Engagedly’s interface connects specific business goals with performance evaluations. It integrates employee goals, individual objectives, and team OKRs into the performance reviews, making it easier for your team to see how their work contributes to the company's objectives.
- Learning and development resources - Engagedly helps organizations support their performance-building efforts with integrated learning and development (L&D) solutions. Examples include software tool certifications, on-demand training courses, and micro-learning modules.
Pros
- Easy to use and user-friendly interface
- Good for tracking goals and performance
- Has social features like praise and feedback
- Lots of customization options
- Helpful customer support
Cons
- Can be tricky to navigate
- Slow page load times
- Some features need more development
- Not very mobile friendly
- Reporting functionality could be better
Conclusion
Business performance management tools vary in size, scalability, and features. Depending on your organization’s sector or industry, one tool may be more useful or integrate more efficiently with your workflows than others.
Compare each performance management tool’s functionality with your organization’s needs and objectives. The right tool for your company should align with your overall goals, be easy to use, scale easily, and integrate with the tools and software suites you already use.